playrummy
playrummy
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This app is available for your device
playrummy
This app is available for your device
Contact
+91 3567823894
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playrummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to initiate the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive an OTP, try sending it again. If that fails, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate an account transfer. This will help resolve any issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to access and play the updated app smoothly.
Q1: What is the minimum withdrawal amount in the playrummy?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. This means users can redeem their actual gaming winnings, but not extra rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait of up to 24 hours. This added wait time may impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the money you've earned by playing games after using the bonus. This money earned from playing games can be withdrawn, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if there's a problem with your withdrawal request. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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